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PANHANDLE GETAWAYS VACATION RENTAL AGREEMENT
4994 LOWER ROSWELL RD.  SUITE 20  MARIETTA, GA  30068
CUSTOMER SERVICE: 770-977-0101 (M-F 9AM-5PM)
FAX: 678-348-1797
PLEASE READ, SIGN, AND FAX OR MAIL BACK UPON RECEIPT.
THIS MUST BE RECEIVED PRIOR TO YOUR ARRIVAL..
PLEASE READ CAREFULLY!

  • Published rates subject to change without notice.
  • No refunds for early departures.
  • Vacation Rental Protection-All questions should be directed to: Travel Guard at 888-409-7749

CANCELLATION POLICY:

  • ANY cancellation on or before the 30th day prior to the agreed upon check in date shall result in the forfeiture of the $25 reservation fee and the $300 initial deposit.
  • Cancellations after the 30th day prior to the agreed upon check in date shall result in the forfeiture of all money paid unless you have purchased trip cancellation insurance.

OCCUPANCY:

  • The maximum number of guests per condominium is limited to the actual sleeping capacity for that unit. Children under 2 years of age do not apply. For your comfort, bunk beds and sofa beds are not recommended for adults.
  • Panhandle Getaways will not rent to persons other than families, married couples, and adults who are 25 years of age or older, without prior written consent of Panhandle Getaways. The renter must closely and personally supervise all occupants of a property under the age of 25 years. Any reservation made under false pretenses will be subject to loss of rent and/or eviction.

RENTAL PAYMENT & FEES:

  • We welcome MasterCard, Visa, American Express and Discover. Checks are accepted for advance reservations (30 days prior to check in). If making your reservation within 30 days prior to arrival, it must be made by credit card.
  • Advance rental payment (at the time of booking) is $325, $300 is applied toward your rental amount, and $25 is a reservation fee charged on all reservations. If you buy trip insurance, that is due at the time of booking also. Balance is due 30 days prior to arrival. If making your reservation within 30 days of arrival, payment is due in full at the time of booking.

ACCIDENTAL RENTAL DAMAGE INSURANCE:

  • An Accidental Rental Damage Insurance provided through Travel Guard is available in each reservation at a cost of $45.  It covers you for up to $1500 worth of accidental property damage during your stay. This program allows us to address necessary replacement/repair issues in a timely and efficient manner. This is a non-refundable fee. Intentional damages or those in excess of $1500 are the responsibility of the renter. This protector does not cover additional cleaning that may be required. If you opt out of buying this insurance, then a $300.00 damage deposit will be required. Please report any accidental damage to us prior to your departure.

VACATION RENTAL PROTECTION:

  • We are pleased to offer Vacation Rental Protection insurance provided through Travel Guard to cover your vacation investment. This is 100% optional, but if decide not to take the insurance and there are unforeseen problems and you have to cancel, then you may lose 100% of your investment. We recommend this plan to our guests to cover financial loses that may be incurred if you must cancel or delay your vacation due to covered unforeseen circumstances, illness, or interruption due to a named hurricane. All questions should be directed to Travel Guard at 888-409-7749. The cost of the insurance is 7% of your total trip cost, which is 100% refundable for covered reasons. The insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, PA., a Pennsylvania Insurance Company (NAIC #19445), with its principal place of business at 70 Pine Street, New York, NY  10270. National Union is a member of the AIG Companies and is currently authorized to transact business in all states and in the District of Columbia. The Policies will contain reductions, limitations, exclusions, and terminations provisions.

CONFIRMATION:

  • You will receive a confirmation letter after we receive your advance payment. Please contact us immediately if you find a discrepancy, otherwise it will be assumed correct. PLEASE verify arrival/departure date, reserved accommodation, rental amount due, number of persons to occupy the property. We make every effort to ensure that the unit reserved remains the same, but we reserve the right to relocate you to an equal or better unit.

CHECK-IN/CHECK-OUT:

  • Check-in begins at 4:00PM. Due to our high cleaning standards and peak season check-in days (especially Saturdays), some condominiums may need a little extra cleaning time and check-in may be delayed. We appreciate your patience as we prepare for your stay. On the other hand, if the unit is cleaned upon arrival and you are early, you may occupy the unit at no additional charge. This must be OK’d through Panhandle Getaways prior to your arrival.
  • Check-out is at 10:00AM. Failure to comply may result in a late check-out fee as much as an additional nightly rental charge.

DEPARTURE RESPONSIBILITIES:

  • Please leave the condominium reasonably clean and in damage free order. Additional cleaning charges may apply if the unit is not left in reasonable order. Please start the dishwasher upon departure, clean off all food from kitchen utensils and cookware. Trash must be secured in a plastic bag and disposed of in the conveniently located trash chute on each floor. Please gather all bed linens and towels and leave on the bathroom floor upon departure.

FURNISHINGS:

  • All of our rental units are privately owned and decorated to the owner’s personal taste. You may view photos of each of our units on our website.
  • The following items are provided in our condominiums: We supply a start up supply of soap, toilet tissue, and dishwashing detergent. Some units are supplied with shampoo, sponges, and sewing kits. Please note that this is a start up kit, you will need to replenish your own supplies during your vacation. Bed and bath linens, blankets and pillows are all provided. All kitchens are fully equipped.

PETS:

  • Pets are allowed in our units marked pet friendly only. There is an additional pet fee that must be charged for anyone bringing a pet, otherwise the stay with the pet was unauthorized. A pet, or any evidence of a pet found on the property, that was not previously disclosed by charging you the pet fee, is cause for eviction and forfeiture of rent.

SMOKING POLICY:

  • Smoking is not permitted in any of our rental units. Violation of this policy is cause for eviction and forfeiture of rent. Additional cleaning charges will apply if found in violation.

HURRICANE POLICY:

  • When there had been a mandatory evacuation in the area in which you are staying, and you have purchased the optional trip insurance through AIG, then all money will be refunded from the time of the evacuation forward.

We have made every effort to ensure all information printed here is accurate, but cannot be held responsible for changes made by owners in furnishings and appliances. Rates and taxes are subject to change and holiday/peak season rates may differ.

We want your stay with Panhandle Getaways to be fun and relaxing, so we make every effort to maintain our properties in their best possible condition. We will handle any necessary repairs during your stay as quickly as possible. Our maintenance personnel are available after hours should an emergency arise.